I have been very pleased with this business each time I use it. I have an old Electrolux that works better than any of the new ones, and I make repairs to it when needed and the Vacuum Hospital is always reasonable. They are very polite and once this vacuum kicks it, I will buy a new one from them. I’ve found that well made vacuums are hard to come by, the ones you get from big box stores are basically disposable and adding to landfills. Better to get something well made and easily repairable by these guys!